Customer Service

If you are a direct contract customer of Xaido or you are a subscriber of our Xaido Premium Services, just contact your dedicated contact agent directly via phone or email.

If you are a user of one of our platforms, please use our support ways provided in the product or platform you use, or the support ways provided by your contract partner.

First Contact

Xaido GmbH & Co. KG
Email: helloworld@...
Tel: +49 221 423 662 42


Xaido GmbH & Co. KG
Postfach 130214, 50496 Cologne (Köln), Germany
Blumenthalstr. 15, 50670 Cologne (Köln)

CEO: Alexander Borger, Represented by Xaido Venture GmbH,
Registered Amtsgericht Köln HRB 13327, HRA 27223
Ust. ID-Nr.: DE814587557